FAQs

How long does the warranty last?

Our products benefit from a lifetime warranty in addition to the 2-year legal warranty.
Please see our return and warranty policy for details.

How to get in touch with the izybaby team?

Our customer relations team is available Monday or Friday from 10 a.m. to 2 p.m. at the following address: info@izybaby.fr. You can also contact us by phone at +44 330 822 0982

What are the delivery times of izybaby?

Free delivery with tracking number for all orders
Express delivery times for U.K.: 48-72h*
Standard delivery times for U.K.: 3-5 working days
Free return up to 30 days, click here for more information
Excluding order preparation time of 24-48h*

What temperatures does the Nomad™ Bottle Warmer heat up to?

You can set the temperature between 37°C and 50°C. Choose the one that suits your child's comfort. Note that 37°C is the ideal and preferred temperature for babies.

Is the Nomad™ Bottle Warmer Baby-Friendly?

izybaby guarantees high quality and safe manufacturing for parents and babies too. Our bottle warmer is specially designed for food usage for infants and babies and has the following features:
  • CE-RoHs-FDD approved
  • BPA-free
  • PVC-free
  • Latex Free
  • Phthalate Free
  • Food silicone
  • High protection ABS shell
  • SUS316L food grade stainless steel
  • Security locking and sealing
  • Smart temperature control

Is my bottle suitable for the Nomad™ Bottle Warmer?

All bottles are compatible because all you have to do is pour your milk or water inside the Nomad™ Bottle Warmer, to prepare your bottle. Once the temperature has been attained, all you have to do is pour your milk or water into your bottle. It's izy!

Does the Nomad™ Bottle Warmer work with breast milk?

Yes, the Nomad™ Bottle Warmer heats any type of milk: breast milk, infant milk or even cow's milk... Its slow convection heating mode retains the nutritional properties of breast milk. WARNING: Do not heat frozen breast milk.

Can water be heated directly with powdered milk?

Just like with a classic bottle warmer, it is strongly recommended to first heat the water, pour it into your bottle and then add your powdered milk.

How long does it take to heat milk or water?*

It takes 5 minutes for the Nomad™ Bottle Warmer to heat 150ml of milk or water (at room temperature 20°C/22°C) to 37°C. Once the temperature has been attained, the bottle warmer will stop heating and shall maintain this temperature. The heating time varies according to the quantity of liquid, its initial temperature and the desired temperature.

Does the Nomad™ Bottle Warmer keep water or milk warm?

The Nomad™ Bottle Warmer has a maintained warm function. When it is 100% charged and following the first heating, you can keep your water or milk at a minimum of 37°C for 6 hours. You just need to keep the bottle warmer on. This function can also be used when it is charging. The autonomy varies according to the battery charge and the desired temperature.

Can I use the Nomad™ Bottle Warmer while charging?

The Nomad™ Bottle Warmer can also be used as a regular bottle warmer so you can heat your water or milk while it's charging. The advantage is that the heating time is reduced.

What is the capacity of the Nomad™ Bottle Warmer?

The Nomad™ Bottle Warmer has a capacity of 240ml. The maximum registered graduation is 220ml.

How to charge the Nomad™ Bottle Warmer?

The Nomad™ Bottle Warmer is recharged through a USB-C connection (cable provided). It is recommended to use a "fast charge" type charger of at least 10W so that the charging time is optimal. After a full charge of 5 hours, the Nomad™ Bottle Warmer has a battery life of 6 hours. You can keep your milk at temperature throughout this time or prepare the equivalent of 5 bottles.

How to clean Nomad™ Bottle Warmer?

Use a bottle brush with soap and warm water to clean the inside of the stainless steel part. After cleaning, let it dry. You can clean or rinse the Nomad™ Bottle Warmer with clean water between uses if you use it outdoors. CAUTION: Do not immerse the bottle warmer in water and do not put it in the dishwasher.

How to sterilize the Nomad™ Bottle Warmer?

Fill in with boiling water and let it sit for 10 minutes. After sterilization, leave it to dry in a clean, dry spot. WARNING: Do not immerse the bottle warmer in water.

What are the contents of the box?

The Nomad™ Bottle Warmer comes with its USB Type C power cable, a storage pouch and a thank you card with a QR Code. This will give you access to its user manual.

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